Customer Letters - Thank you for your kind words.

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ICEWEAR does not solicit testimonials from our customers; however, we are very proud to share some of our customers' reactions to the arrival of ICEWEAR garments.

A Note About Your Privacy: ICEWEAR does not publish any customer letter without your permission and we will not publish any information of a personal nature.


I just wanted you to know that the dress arrived yesterday afternoon and it is perfect.  Fits her like a glove and so nicely made.  You guys are terrific!  Thanks so much for your help.

We will call again and the next time I will try to plan ahead so I will not be so rushed.

Anita
Tennessee, USA

Thank you for your sincere answer.  My daughters and I really expect to receive your beautiful dresses.  We really like your design.
Gyeong
South Korea

Thank you so much for your speedy reply-we are so excited about finding your site-you have such beautiful and original outfits!  Thanks for your help regarding the size and shipping-we appreciate the timely and great customer service.

Thanks,

Bev
Arizona, USA

I received the first two dresses I ordered a couple of weeks ago.  They are absolutely perfect.  I cannot tell you how happy I am to find a company that makes quality, beautiful skating costumes for adults.
Victoria
Texas, USA

Thank You.  The dress I ordered fit perfectly.   I added sequins & skated on to a gold medal!
Judy
Ohio, USA

I just wanted you to know that I received my dress in the mail this week.  I wore it to practice and everyone liked it.  It fits really well.  Thank you for your design.
Joyce
Pennsylvania, USA

I RECENTLY BOUGHT SOME DRESSES ON A CLOSE OUT SPECIAL ABOUT 5 MY DAUGHTER JUST GOT A CHANCE TO USE THEM IN A COMPETITION AND THEY WERE ALL GREAT PLEASE KEEP ME INFORMED ON ANY CLOSE OUT SPECIALS YOU HAVE IN THE FUTURE.  THANKS AGAIN
Pam
California, USA

I ORDERED TWO SKATING OUTFITS FROM YOU AND THEY ARE BEAUTIFUL! WHAT IMPRESSED ME SO MUCH WAS YOUR PRESENTATION, THAT IS, THE WAY THE OUTFITS CAME DELIVERED.  THEY WERE WRAPPED SO PRETTILY AND WITH SUCH CARE AND RESPECT.   THANK YOU.  SURELY, WE WILL ORDER AGAIN.
Katherine
New York, USA

Just got the dress, it's a perfect fit.  Thanks for all your help.  I look forward to ordering again from Icewear.
Mike
Kentucky, USA

I just wore the black dress you made me to rave revues at a local test session (passed too!). It fits like a glove. I was wondering if you might be willing to alter the purple velvet dress so that it has a similar skirt to the black one.   The wrap skirt is super flattering, and where you placed the overlap is perfect.  I know it will cost a bit.  Please let me know if you're willing to do it.  

Thanks,

Robin
New York, USA

I received the gray dress about a week ago and it is beautiful!  It skates well and will be perfect with my music.  Sorry it took so long for me to let you know... it has been a wild couple of weeks.  I'll be wearing my basic black and burgundy dresses in Dallas this weekend.

Thanks for all your help and for finding the special fabric.

Victoria
Texas, USA

Just wanted to let you know that the dresses made it!   We had a practice yesterday and everyone was able to try them on...  they look great and everybody loves them!  I especially like the peace symbol you found for the zipper.  We have our first performance this afternoon and I'm sure the dresses will give us an extra boost of attitude for our program.  Thank you so much for all of your hard work and for making sure the dresses got here on time.  I hope we're able to work together again...  Take Care,
Maggie
California, USA

I received the Cinderella dress today and it is perfect!!!!!  My daughter fell in love with it!!  Again thank you so much for doing it so quickly.  As a matter of fact, she will be able to use it for next week's competition.  Again thanks for the great service.  Your creativity is unbelievable and I'm sure I will be calling on you in the near future.  Well right now I'm going to go check out your "Off The Rack" specials and see if there is anything I like.  Again thank you and we'll be talking real soon.
Pam
California, USA

I received the first two dresses I ordered a couple of weeks ago.  They are absolutely perfect.  I cannot tell you how happy I am to find a company that makes quality, beautiful skating costumes for adults.  I asked Kathy for some custom fabric and she found something that is so perfect!  I can't wait to see the finished dress.  I am so impressed with both your outstanding service and quality!
Victoria
Texas, USA

Just a little note to let you know how pleased I am with my new dress and with your service. I received the dress within a week of placing the order and everything from the way it was packed to the quality and fit of the garment, is excellent. I will certainly be recommending you to my friends at my rink and will be purchasing again from you in the future.
Nicola
Berkshire, United Kingdom

Yesterday I did receive the package and I was not charged any duties. The dress is just as I thought and it fit my daughter perfectly. I thank you once again for your aid in working with my order. I will go often to your web address for my future shopping.
Paola
Milan, Italy

Hi again - back for more!!!! The mother daughter dresses were a big hit and we took first place!
Karen
Forida, USA

Thanks for your response. We did receive the dresses, just a few minutes ago, and the girls were so excited to try them on, and then they didn't want to take them off! They fit nicely and we are very pleased with them...They are beautiful! Thank you very much! I will recommend your dresses to friends at the skating rink.
Lacey
Texas, USA

This is just a quick note from a very satisfied customer.

This week you did it again and turned out a costume for my daughter in record time! I gave you the order on Tuesday and was shocked that you were able to turn-a-round my request in 24 hours! The costume fits my daughter like a glove, is beautifully made and looks gorgeous on her. (It's violet velvet with the teardrop cutout below the neckline that's dressed with diamonds and a pendant).

This weekend she's in an ice show with three numbers and she's wearing all three of the costumes we recently purchased from you. We love the quality and your customer service is oustanding! The scrunchies are a great bonus too, and you package everything so nicely!

We'll be ordering from you again and again!

In a day of automation and infrequent personal service, your company treats customers as they were meant to be treated. Thanks again for the oustanding service and great costumes.

MariRae
New York, USA

I received my skating dress today and want to thank you for doing such a beautiful job. I was very pleased with it...the color, style, fit, quality and service surpassed all expectations. All of this for a very reasonable price too. It is the perfect dress for my Tango program. I searched for months looking for the right dress and am so glad I found your company. I am especially impressed with your selection of styles for adults. I look forward to ordering from you again in the future.

Sincerely,

Elaine
California, USA

Please send my thanks to Kathy for getting my order to Japan so efficiently: the dresses arrived today and the kids are delighted by them!

I'm also delighted, especially by the quality of your products! I spent about 18 years working in the Kimono industry, and really appreciate the fine design, careful construction & stitching of your pieces -- which I think especially appeal to the Japanese.

At any rate, many thanks for sending the order so promptly, and I look forward to using Ice Wear for a long time!

With best wishes,

Junko
Kyoto,Japan

I've been meaning to thank you sooner, but we received the outfit last Friday. My daughter, Nicole, took one look at it and wanted to try it on. I was glad that I could convince her to not wear it to her lesson. She wanted to show everyone. I was pleased with the beautiful dress, the perfect fit, the great quality, and the amazing customer service. You got it to me in plenty of time for her competition. Nicole loved the scrunci, too. She wants her hair in a bun to look like a "big girl" skater. (She's only 4 years old.) I also appreciated the great selection of styles and colors, and of course, the sizing chart. I know that I will be a repeat customer.

Thank you,

Irene
New York, USA

The dress came yesterday. Thanks so much for hurrying it along. I wish our business could be as efficient as you guys seem to be. Anyway, it fits perfectly and she looks beautiful in it. I took it out to the skating rink and showed it to the guy that is her coach. He is really fussy about dresses the girls' wear and he hates this and he hates that and he tells them and then he has such an influence on them that if he hates their outfit they don't want to wear it anymore (the mom's would like to kill him). I don't ever listen to a word he says, if I like it and Courtney (the older one) and Monica (the skater) like it, it is good enough for me. Well, the coach loved the dress, he went all around showing it to the other girls and saying "Why can't you get dresses like this?" They think I am never on top of anything out there because I am so busy at work, I am late for everything and I never have the forms filled out or music tapes. Then it was like "She never has anything pulled together but yet she got the cutest dress." It was a small moment of glory for me. Thanks for being instrumental in my little high spot. Now you will probably be deluged with orders from our rink. They are begging me now to get the bead thing going and get that catalog. I think I am gonna do it. Now that I have Courtney home, she can handle it over the summer. They are going to a competition in Minnesota in July. Isn't this more than you ever wanted to know? Once again......Thanks 1,000,000.
Kay
Pennsylvania, USA

I ordered an ice-skating dress from Icewear on Monday, April 17th. You were so very helpful as I asked it to be shipped two day express because of our need to have the dress for an Easter performance on Sunday. I wanted to let you know that the dress arrived on my doorstep Thursday, April 20th. The dress was beautiful and fit exactly perfect. The dance performance went wonderful and many souls were touched. Thank you again for helping us at White Stone Church make Easter a special and memorable day.

Sincerely,

Tina
California, USA

Just wanted to thank you for the great service we received from your company. My daughter was in between sizes, so we ordered the small which was too small . We called your company and right away we were sent another size in time for competition. Thank you for the fast service and the very helpful gals on the phone. This is our first time ordering and we will be back again!

Thank you,

Maria
Florida, USA

Today I received the dresses.

Thank you very much.

I will order again.

I'm sorry I am weak in English.

From,

Akira
Osaka, Japan

We received our dresses today - they are even more beautiful than we anticipated and fit perfectly - Thank you for the scrunchies, they were a nice surprise - you have gained loyal customers.

Thank you,

Karen
Florida, USA

I just had to write again and thank you for your exceptional service with my first order with your firm. The larger sizes arrived in time for the competition this past weekend, and I had the time to bead the green hollogram dress for my daughter's technical performance. It turned out beautifully (thanks for the advice on the beading!) and she looked great. I hope you guys won't think me too much of a braggart but as soon as my photos come back, I'm sending you a picture of my little skater in your dress. She really shined!

And-the competition went well too! She went home with a first place in spotlight entertainment (Boogie Woogie Bugle Boy), a second place for her precision tot team, and a third place in her technical performance (Riverdance) in your dress! We were really proud!

I'll be back--I promise! You've got a customer for life...or at least for as long as my daughter skates!

Thanks again.

India
California, USA

That's it! We received the dresses this afternoon around 4pm. Jinane is very happy and looked great in her dress The other little girl has not seen it yet. It looks very beautiful too.

Thanks again for all your help, I really appreciated it. Thanks for the swatches. I will prepare a folder for the skating school, it will help people in choosing the dresses. By the way would you have a catalogue so that I would leave it at the skating school for other parents to know about your products.

I saw the other dress you sent to Kuwait. The little girl is a friend of my younger daughter. She wore it yesterday for the competition simulation and she looked great in it.

Take care and I'll get back to you when I'll need other dresses (I think my younger daughter saw some swatches and is already dreaming of a new dress. Maybe for the fall session...

Best Regards,

Anne-Sophie
Mishref, Kuwait

I received my order today and was really pleased with the quality of your merchandise (this was my first order). It was nice to see that you use a good, heavier quality lycra. There's some lycra that's so thin. The free hair scrunchie was a nice surprise also. The dress fit my daughter quite well and I'm looking forward to seeing other new styles you come up with. Please keep me posted via Email with any new designs.

Thanks,

Irene
California, USA

I just wanted to tell you that the dress arrived this weekend and is absolutely perfect. It fis perfectly and is exactly as you described. Thank you so much for your help on this. At least I can be confident about the dress (the skating, you never know, but I do my best).

Thanks again,

Lynne
Connecticut, USA

I received the skating dress today! It is beautiful, and looks great! I will look forward to doing business with you in the future as I am very pleased with the dress. You were wonderful in having the dress made up and sent to me promptly.

Take care,

Renee,
Pennsylvania, USA

The dresses I ordered with my previous order were beautiful. My daughter loves them. I will continue to order from your company and have already advised numerous persons from our club. A very satisfied customer.

Thank you.

Ronda
Ontario, Canada

We recently ordered a skating dress for my 10 yr. old daughter and we were very pleased with how it was packaged and the quality and fit of the dress. She had just passed one of her preliminary tests and the dress was waiting for her when we got home. Great timing.

I am also impressed by customer service. Kathy was great explaining how the dress would look via telephone.

Even though we live outside San Francisco it is hard to find good skating dresses.

Thank you for the great service!

Dana
California, USA

I just wanted to take a little time to thank you for the wonderful job your company did on my daughter's skating dress. I was so impressed with everything, even the packaging!!

I will definitly use your company in the future and recommend you to all my friends. Thank you again,

Kim
Michigan, USA

Thank you so much for the extra level of customer service you are putting behind my order. I truly look forward to doing future business with your company.

Sincerely,

Janet
North Carolina, USA

Several months ago I sent a special request for one of your styles to be made in red crushed velvet. The style is D586B4. The dress is exquisite and I wanted you to know that I got compliments on it at every competition I went to this spring. Thank you so much.
Deborah
Virginia, USA

I just received my order and am thrilled with my dresses. Not only are they beautifully designed but exquisitely made as well. I look forward to seeing your new designs.
Susan
New Jersey, USA

The dress! Is so beautifully packaged. Thanks for the hair scrunchy too! I will be the envy of all tomorrow on the ice. It fits perfectly by the way. (I showed the girls in the office). Thank you again!
Sincerely,
Very happy customer,
Allison
California, USA

It's wonderful to finally find you on the net. Your catalogue is beautifully done, showing a nice variely of styles. Unfortunately I just had a dress made for my daughter because we couldn't find what she wanted in Barrie. Next time, we'll check here first!"
Elaine
Ontario, Canada

Just thought I'd comment on your site - it is so beautiful, detailed, colourful, neat and easy to browse that I just simply love it. Keep up the good work! I'll be in touch with you soon - there are quite a few outfits that I have my eyes on, I'll be ordering some in the new year. Have a great holliday season - talk to you next year!
Marty

When will you get new styles? We are very pleased with the D659U2 style we purchased for my daugher and are using it in her technical program for "Enter the Dragon". I embellished the front in gold sequins and beads and it turned out great. It is a comfortable dress and well made.
Best Regards,
Dana
California, USA

i just wanted to thank you again for the beautiful dress and working with me on the styling! i wore it on sunday and tested my 14step and preliminary free dance and passed both. (i'm sure the dress was the deciding factor!!!)it was very comfortable to skate in and warm. i received many compliments. thanks again.. i look forward to doing business with you again in the future!
Sincerely,
Kathy
New York, USA

I have been surfing the web for skating dresses and I must say yours are some of the nicest I have seen.
Thanks,
Jeanne
Texas, USA

Thanks - I got my dress and I really like it! I love the choices of adult styles Icewear offers.
Beth
Washington, USA

Hi. I received my dress today. Thank you. It fits great with room to grow and it is just beautiful. Unfortunately, it has a small snag on the front on the star pattern (America) But I just love it. It is gorgeous.
Angela
Oregon, USA
PS. The picture on the website really doesn't do that dress justice. It is so much prettier in real life than it is in the picture.

I just received my dress today and it is GORGEOUS!! I really appreciate you working with me to create the dress I had hoped to find. My coach just informed me that he thinks I'll be ready to test next month, so the timing worked out as well. Hopefully it will go as well as the nerve-wracking dress decision!!
Robin
New York, USA

I just received my order, and I was so pleased with your service and the quality of the skatewear.
I love the skatewear.
So I want to thank you.
Ani
New York, USA

THANK YOU VERY MUCH. YOU'RE THE BEST SKATE COMPANY I'VE EVER DEALT WITH. SERVICE IS FAST, PACKAGING IS BEAUTIFUL. SERVICE IS ALWAYS CORRECT WITHOUT ERRORS LIKE OTHER COMPANIES DO. AND, WILLING TO HELP CUSTOMERS.
Ani
New York, USA

Just received the blue leotard and floral leotard and skirt. Katie is unfortunately in Boston for the month so she cannot try them on, but they look very smart! I'm pleased. Thank you!
Julie
Florida, USA

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I'm back in Mexico City, we received the dresses in San Antonio, they are beautiful. My daughters are very happy, the sizes were just right. As soon as we have photos of the girls wearing them we'll send them to you. Thankyou very much!
Monica
Mexico City, USA

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